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Refund Policy

OUR REFUNDS POLICY

  1. When you return a Product to us:
    1. We will process the refund due to you as soon as possible and, in any case, within 14 days of the day you have given notice of your cancellation. However, you will be responsible for the cost of returning the item to us.
  2. We will usually refund any money to the card used to pay for your purchase.
  3. When a product is past its sell by date, we require photographic evidence from you to demonstrate that this is the case. If we are satisfied that we have supplied an out of date product we will refund the price of the product in full. This excludes items that are dated on product pages upon ordering.
  4. Claims for refunds must be made within 25 days of dispatch.
  5. During warmer months we take precautions to help prevent foods such as chocolate from melting, however we cannot guarantee the safe delivery of items that may melt in high temperatures.
  6. During colder months, there is very little we can do to prevent freezing of liquids, that may explode in transit, damaging other goods and the integrity of the shipping boxes. When placing these orders, please do so at your own risk.

EXCPETIONS

  1. Perishable goods, chilled and frozen items are not eligible for refunds.
  2. We stand by our products and guarantee acceptable shelf life on all items unless otherwise stated. Some items, such as crisps arrive directly from the manufacturer to Canada with only so many weeks shelf life. So you may receive them with 2-3 weeks or 2-3 days.

** Easter eggs are fragile and may break in transit! While we will take precautions to try and prevent damage to your eggs, we cannot guarantee that they will arrive without damage nor offer refunds if they do arrive damaged **

For more details on our refunds, terms & conditions, find our terms & conditions page or email hello@thegreatbritishshop.ca

lets work together!

lets work together!

Discover authentic British baked goods at The Great British Shop! Offering a wholesale range of British bakery classics, including meat pies, sausage rolls, and scones, perfect for restaurants, markets, and grocery stores. Elevate your menu with the unique flavours of Britain. Contact us today for premium bakery wholesale options from packaged baked products ideal for retail to frozen unbaked goods, perfect for restaurants!

More information

Wholesale British Baked Goods

The Great British Shop is proud to offer a wide range of authentic British-style baked goods for wholesale. Our products are perfect for:

  • Restaurants: Enhance your menu with classic British treats.
  • Farm Shops: Delight your customers with unique, high-quality baked goods.
  • Independent Grocers: Offer a taste of Britain in your local store.

Why Choose Us?

  • Authentic Recipes: Our baked goods are made using traditional British recipes, ensuring an authentic taste that will transport your customers straight to the UK.
  • Convenient and Waste-Free: Our products are sold frozen and unbaked, allowing you to bake off only what you need, reducing waste and ensuring fresh, delicious goods every time.
  • Wide Appeal: While beloved by British expats, our products are enjoyed by a diverse audience, making them a great addition to any business.

Our Most Popular Products Include:

  • Traditional Scones
  • Pork Sausage Rolls
  • Steak Pies

Get Started Today!

Ready to bring a taste of Britain to your business? Contact us with the form above!

Quality

We use the highest quality ingredients available to us, sourcing locally where possible. Quality is of utmost importance to us.

MEAT

The meat in our baked goods is locally sourced and free run. We are proud of this choice, but not only is it ethically right, the quality of the meat is superior.

AUTHENTIC

Authenticity is what sets us apart. With decades of experience in British baking, we are not immitating British style baked goods, we are producing thenm.

EXPERIENCE

Wholesale is in our DNA. With more than two decades of industry experience, we can assist, help and scale your existing business.